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Trade & Media

We have developed this particular section of our website to support trade and media who are looking for images, information, backgrounders etc. about the Hanmer Springs Thermal Pools & Spa or the Hanmer Springs village.

The Hanmer Springs Thermal Pools & Spa has proved to be one of New Zealand's top tourist destinations and a not-to-be-missed experience. We welcome in excess of 500,000 visitors a year to the complex.

Can't find what you need? Please email us at shane@hanmersprings.co.nz

Industry Discount

Hanmer Springs Thermal Pools & Spa offers industry discount to employees of other tourism organisations.
The purpose of this discount is to enable other tourism employees to experience our pools and to be able to talk to tourists about their experience.

Provision of the discount is dependent on criteria – it is not open to all employees. Generally speaking, the closer the person lives to Hanmer Springs and the more customer-orientated their role is, the more likely they are to receive the discount.

In most cases, the discount will be free of charge entry to our pools (not including towel or locker hire).

To apply for the discount, please provide your details in the form below.

Please note that if your application is submitted within 7 days of your visit to Hanmer Springs, we may not be able to consider your application in time.


Take a virtual tour Download Trade Manual

Industry Request Form

Trade Terms & Conditions

Operators must complete a contract with Hanmer Springs Thermal Pools & Spa to receive wholesale rates.

Single Entry and Super Pass to the thermal pools to be sold as open dated vouchers.

Reservations are essential for all spa services. Cancellations – bookings must be cancelled before 24 hours of the confirmed booking. If not cancelled 24 hours prior, full payment will be required. Drivers and Tour Leaders are FOC for Single Entry.

For trade rates please email shane@hanmersprings.co.nz

Tourism Export Council of New Zealand Tourism Trade Checklist


Hanmer Springs Thermal Pools & Spa proudly holds a COVID Ready Badge and Tourism Trade Checklist Badge, as well as the World Travel & Tourism Council Safe Travel Stamp.

 The Tourism Trade Checklist Badge identifies our business as part of New Zealand's trusted Tourism Trade Checklist and represents business trade compliance within the tourism industry.  

The COVID Ready Badge identifies our business as COVID ready and represents that we are currently operating and aligning with the New Zealand Ministry of Health COVID Tour Operator or Accommodation Guidelines developed by Tourism Industry Aotearoa

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