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Privacy Policy Effective date May 2022. Hanmer Springs Thermal Pools and Spa, located at 42 Amuri Ave, Hanmer Springs, New Zealand ("us", "we", or "our") operates the www.hanmersprings.co.nz, www.thespahanmersprings.co.nz, www.visithurunui.co.nz, www.visthanmersprings.co.nz and www.hanmertrails.nz websites (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
You can choose not to provide your Personal Data to us, but this may impact on our ability to provide the Service to you.
Tracking & Cookies Data
We use cookies and similar technologies, such as tags and scripts, to operate our website, remember your preferences, and understand how our website and advertising are performing. Cookies are small files that a website stores on your device.
When you first visit our website, we ask for your consent before setting any cookies that aren’t strictly necessary. You can change your choices at any time using the “Cookie settings” link at the bottom of every page. You can also set your browser to refuse cookies, although some parts of our website may not work properly if you do.
The types of cookies we use are:
Strictly necessary cookies. These are required for the website to function and cannot be switched off. They include session cookies that operate our Service, security cookies, and a cookie that records your cookie preferences.
Preference cookies. These remember your settings and choices, such as dismissing a notification, so the site behaves consistently on your next visit.
Analytics cookies. These help us understand how visitors use our website, which pages are popular, and where people encounter difficulty, so we can improve it. We use Google Analytics for this.
Advertising and marketing cookies. These allow us and our advertising partners to measure the performance of our advertising, and to show you more relevant advertising on other websites and social media platforms. If you accept these cookies, information about your visit may be shared with our advertising partners for this purpose. We use Google advertising products and the Meta pixel (Facebook and Instagram) for this.
Measurement When Cookies Are Declined
If you decline analytics or advertising cookies, we don’t set those cookies on your device, and we don’t send any information about your visit to Meta. Our website does still send limited information to Google when you view a page, using a feature called Consent Mode. These signals don’t use cookies, and contain only the basic technical information that accompanies any web request, such as the page viewed, the time, your browser type, and an approximate location derived from your IP address. Google uses them to give us aggregated and modelled reports on how our website and advertising are performing. We can’t use these signals to identify you, and Google states that it doesn’t use them to personalise advertising.
Use of Data
Hanmer Springs Thermal Pools and Spa uses the collected data for various purposes:
Disclosure Of Data
Legal Requirements
Hanmer Springs Thermal Pools and Spa may disclose your Personal Data in the good faith belief that such action is necessary to:
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Overseas Disclosures
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Data, to New Zealand and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Hanmer Springs Thermal Pools and Spa will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Security Of Data
The security of your data is important to us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We do however have reasonable security safeguards in place to ensure that your Personal Data is protected against loss, unauthorised access, use modification or disclosure, and other misuse.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service and to improve your experience while using our website.
Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. If you accept analytics cookies, Google Analytics collects information about how you use our website, which Google may process in the United States and elsewhere. You can opt out of Google Analytics on all websites by installing the Google Analytics opt-out browser add-on. For more information on how Google handles data, see Google’s Privacy & Terms page (https://policies.google.com/privacy).
If you accept advertising cookies, we use the Meta pixel, a tool provided by Meta Platforms, to measure the effectiveness of our advertising on Facebook and Instagram and to show relevant ads to people who have visited our website. The pixel collects information such as the pages you view and actions you take on our website, along with technical information about your browser and device. Meta may link this information to your Facebook or Instagram account if you have one, and may process it in the United States and elsewhere. You can manage how Meta uses this information through your Facebook or Instagram ad preferences. For more information, see Meta’s Privacy Policy (https://www.facebook.com/privacy/policy).
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Your Rights
You have rights to request access and/or correction to any Personal Data that we hold about you. If you want to exercise these rights, please contact us using the contact details below.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, please contact us: info@hanmersprings.co.nz.
