Guide to Spa & Pamper Days

You’re in good hands

Going to a day spa can seem a bit daunting for those of us who haven't been before. There's no need to worry about coming to The Spa or Artisan Spa though - our teams are very down-to-earth. We have put some tips together to help you make the most of your visit.

  • Take your time to peruse the menus before choosing your treatment.  Have a chat with our staff if you're not sure which is best for you.
  • Keep your preparation to a minimum – don't bother shaving your legs before a massage or cutting your toenails before a pedicure.
  • Dress comfy. It’s not a time for elaborate hair-dos, high heels or tight, tailored clothes. We won’t look twice if you arrive in comfortable clothes, with wet hair and no make-up on. 
  • Grab something to eat so you're not hungry during your treatment and it's best to leave your valuables at home.
  • Arrive early for your appointment … at least 15 minutes you'll be far more relaxed than those who rush in at the last minute. It takes time to fill out the paperwork.
  • Your therapist will show you to your treatment room and you may (depending on what treatment you’re having) be given a robe and slippers to wear before your treatment. 
  • Don’t feel obliged to talk to the therapist. Do not fret or feel embarrassed - we have seen bodies of every shape and size before.  And don't feel perturbed if you fall asleep – we’re even used to snoring!
  • Don't be shy.... ask your therapist if you'd like to know something.
  • Our single most important piece of advice is that you RELAX and ENJOY your treatment ... this is a treat so make the most of it.
  • Finally, take your time getting up from your treatment table, there’s no need to rush out of the room.

From Luxury to Science & Skincare…

There‘s no better place to escape and indulge than Hanmer Springs. Known as New Zealand’s alpine spa village, our place has a rich history in wellness.

We have two Spa's to choose from.

Next to the pools you'll notice the award winning 'The Spa', a luxurious health and beauty retreat that will have you feeling a world away. Treatments here are popular so book ahead.  In the heart of Hanmer Springs Village you’ll find Artisan Spa. Here your skin will enjoy the combined benefits of nature and science. You’ll leave glowing.

Each spa has its own unique range of treatments, find out more in their pages below.


A world away...

The Spa

Step into The Spa and the outside world melts away. It’s a totally immersive experience with every sight, sound and sensation designed to help you relax like you never have before.

Learn More

Handcrafted healing

Artisan Spa

Using a blend of cutting-edge technology and decades of hands-on experience, Artisan Spa’s skilled therapists leave every client feeling energised and renewed. Leaving you feeling beautifully unique.

Learn More

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Contact Us

Hanmer Springs Thermal Pools & Spa
42 Amuri Ave
Hanmer Springs
New Zealand

Phone: +64 3 315 0000
Freephone: 0800 442 663

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