General Rules

Pool rules for customers and pool users

• We are a Smoke and Vape Free venue.
• Being a pools complex we ask you to leave glass & alcohol at home but feel free to bring a picnic.
• We have a café on site that sells beer, wine & cider etc., to be consumed in the licenced area only.
• We allow what you feel comfortable bathing in. Ideally a swimsuit is best but if you like to cover up then please wear leggings and a fitting t-shirt. Street wear (i.e. cut-off jeans, long t-shirts etc.) are not to be worn in the pool for safety reasons.
• Water bottles are allowed whilst in the pools however please leave all food and beverages to the allocated dining areas.
• Aqua therapy is for adults 16 years and older.
• We would love you to take photos and share your memories at the pools. However please keep cameras (including cell-phones) used for recording pictures out of the changing rooms.
• We all love diving! Just make sure it's in the deep end of the main lap pool.
• Enter all pools via the designated steps, beach access and handrail entry / exit points.

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Contact Us

Hanmer Springs Thermal Pools & Spa
42 Amuri Ave
Hanmer Springs
New Zealand

Email: info@hanmersprings.co.nz
Phone: +64 3 315 0000
Freephone: 0800 442 663

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