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Work & play in the best place in the country!

Work & play in New Zealand's Alpine Spa village. Not only are Hanmer Springs Thermal Pools and The Spa at Hanmer Springs exceptional places to visit, they're also popular places to work.

Compared to alpine villages in Switzerland & Pacific Island weather in the Summer, Hanmer Springs has four very diverse seasons.

We offer numerous employment opportunities and are always looking for talent to join our team.  In particular, lifeguards and spa therapists are always needed. Staff get some fantastic benefits when employed by the Hanmer Springs Thermal Pools & Spa.

Please feel free to contact us -


Information and Booking Consultant

Set within the Hanmer Springs Thermal Pools and Spa, the Hurunui iSite Information Centre provides visitors to Hanmer Springs with an information and booking service as well as a unique retail offering.

We are looking for an Information and Booking Consultant to join our fantastic team in offering our visitors an outstanding level of service and sales support.

This a permanent position offering 32 hours per week, Weds – Sat inclusive.

The primary function of this role is to provide a customer focused sales driven information and booking service to residents, visitors and industry sectors. You will be responsible for promoting and booking a wide range of activities, services and accommodation so a sound knowledge of our local Hurunui area as well as the wider New Zealand tourism industry would be an advantage.

The role requires someone with exceptional customer service and sales skills. The ability to upsell products and services is a must. Strong administration skills will also be an advantage as our reservations and point of sale systems are all computerised.

Customer interaction will include face-to-face, telephone and email enquiries. A key part of this role is to undertake the booking of our many packages with third parties around the village so strong organisation skills, reservation experience, attention to detail and exceptional communication skills is required. Basic accounting knowledge would be advantageous.

Previous retail experience would be an advantage as you will be required to assist in the retail shop.

If you enjoy working within a diverse environment, are extremely customer focused and extremely well organised then we want to hear from you.

Please apply in writing and include your CV by Wednesday 27 May to:

Morgan Monahan

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Contact Us

Hanmer Springs Thermal Pools & Spa
42 Amuri Ave
Hanmer Springs
New Zealand

Phone: +64 3 315 0000
Freephone: 0800 442 663

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