COVID-19 Alert Levels

What do they mean for us?

COVID-19 Alert Levels

What do they mean?

Dreaming of a trip to Hanmer Springs, and wondering what the New Zealand COVID-19 Alert levels mean?

For us, it is nearly business as usual at alert level 1. Remember to sign in with the NZ COVID tracer app on entry, and we've increased our already stringent cleaning processes. Help us keep everyone safe by regularly washing your hands, and we have hand sanitiser available for public use. 

We can't wait to see you for the perfect mid winter escape. 

What do the alert levels mean for us?

  Are we open? Any restrictions? What else do you need to know?
Level 1 Yes; we are open. No capacity restrictions. Pretty much business as usual. Make sure you sign in using the NZ COVID 19 tracer app.
Level 2 Yes; we are open. Maximum visitor restrictions. To manage this, booking systems will be run on weekend (or public holiday) days.

Make sure you sign in using the NZ COVID 19 tracer app. 

Online tickets will be unavailable at COVID-19 alert level 2.

If you plan to visit when we are operating a booking system, you must purchase entry through our online booking system. We'll have more information on this should we return to alert level 2.

If you have a package booked and we enter alert level 2, don't worry, we'll be in touch to confirm your booking or make alternative arrangements. 

Level 3 Closed. To stop the spread of the virus, stay home.    
Level 4  Closed, and everyone stay home.    

nz gov comms



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Contact Us

Hanmer Springs Thermal Pools & Spa
42 Amuri Ave
Hanmer Springs
New Zealand

Phone: +64 3 315 0000
Freephone: 0800 442 663

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