Terms of Trade
Gift Vouchers are dollar value vouchers good for exchange for products and services provided by Hanmer Springs Thermal Pools & Spa or Open Dated Travel Packages, such as Pamper Packages that have not been booked and do not have confirmed reservations.
Gift Vouchers are valid once only and cannot be exchanged for cash and are not refundable.
Gift Vouchers are valid for 6 months from the date of purchase.
Vouchers are valid only to the date shown on the vouchers. Vouchers cannot be redeemed beyond the expiry date.
Open Dated Travel Packages require reservations to be made prior to travel and amendments can be made up to 48 hours prior to scheduled arrival.